Support Portal

FAQ 2

• Guide for StorageCraft software.
• UPLOAD BLOCKED with Onedrive file using Office 365 application like Excel and Word on windows 10

Getting Started 1

• SonicWall VPN client for Windows

Microsoft Outlook 50

• Disabling Outlook Junk E-mail and Rules
• Restore deleted items in Outlook
• Outlook 2007/2010 Configuration With an Exchange '10 Account
• MAC Outlook 2011 Configuration With an Exchange '10 Account
• Outlook 2007/2010 Configuration With an IMAP Account

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Firefox 2

• Reset Firefox
• How to View and Delete Passwords in Mozilla Firefox

Windows 17

• Compress and uncompress files (zip files)
• Five tips for Windows 10
• Configuring Printer in Windows 7
• Allow ping in Windows 10 Firewall
• To map a network location in Windows

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Internet Connectivity 3

• SonicWall Router Slow Connectivity Solution
• Connect to the internet using WiFi
• SonicWall internet speed slow with new internet router

Anti-Virus / Anti-Malware 4

• How to clean infected items inside emails with Bitdefender
• How To Test a URL (Web Link) to Make Sure It is Not Infected
• How to Scan Your System Using AV Defender
• What is spoofed Email?

M6iT Support Tool 0

Mobile Devices 4

• How activate iPhone / iPad with Microsoft Exchange Active Sync
• How to Configure POP or IMAP on a BlackBerry OS BB10 Device
• How to Configure Office 365 with iOS (iPhone/iPad)
• iPhone: Exchange Account Unable to verify account information.

Internet Explorer 4

• Internet Explorer Compatibility View
• Adding or Removing websites from Security zones in Internet Explorer
• Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
• How To reset Internet Explorer settings

Microsoft Word 10

• Splitting a Word Document into Two Views
• Recover Lost Documents
• Editing the Default Document Template
• How to Compare Two Documents
• Useful Keyboard Shortcuts

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Microsoft Excel 14

• How to Display Formulas Instead of Results
• How to Highlight All Cells Referenced by a Formula
• Restricting access to an Excel document
• Useful Keyboard Shortcuts
• How to Create a Reusable Chart Template

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Resources 5

• How to Test Your Exchange, Lync, Office 365 Connectivity
• How to Add and Remove Domains from the Appriver Spam Filter
• How to remote reboot a server
• Unable to access to local LAN subnet via VPN/L2TP, SonicWall.
• Disable SSL access for Sonicwall RC4 Cipher

Online Backup 0

LogMeIn 1

• Getting Started With LogMeIn

Linux 3

• How to change your Linux Distro (Ubuntu/Linuxmint) to Windows 7
• How to change the Hostname (Computer Name) in Linux Mint
• How to install Picasa 3.9 on Linux Mint

Google Chrome 2

• How to clear cookies in Chrome
• Reopening closed tabs on Google Chrome

iPhone 3

• Changing Your E-mail Password on the iPhone.
• Exchange 2016 iOS Setup
• Set up an Office 365, Exchange, or Outlook.com email in the iOS Mail app

Android 2

• How to setup an Outlook Exchange 2016 email on Android
• How to setup an Email account on an Android phone/tablet

E-mail Control Panel 2

• Changing Email Password in Enterprise Exchange
• Changing your Office 355 Email Password

Microsoft 365 14

• Understanding Microsoft Office 365
• How to share files on One Drive Business
• Turn Clutter on or off
• Setup Polycom to work with 365 VOIP
• Office 365 setup for Androids, iOS and Windows Phones

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Skype for Business 1

• Set Up Online Meetings with Skype for Business

Networking 2

• Sonicwall: How to Route VoIP traffic over the Secondary WAN Connection
• Cannot Install NetExtender on my Windows 10 Surface Book 3

QuickBooks 1

• How to fix alignment on QuickBooks checks or forms

OneDrive 1

• OneDrive won’t start

Mac 22

• To connect to a network location in Mac OS X
• How to Find the Biggest Files on your Mac
• How to Record Your Screen
• How to View A Saved WiFi Password
• How to Take Screen Shots

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Microsoft Office 0